Support
We typically respond within 1-2 business days.
Frequently Asked Questions
Q. Can I transfer my game data to a new device?
A. The game itself does not support transferring data between devices. Game data is stored only on your device, so it will not carry over when you change devices. Restoring through Google (Android) or Apple (iCloud) device backup may work in some cases, but results vary by device and environment, so we cannot guarantee that your data will be restored.
Q. My game data disappeared.
A. Game data is stored only on your device, so it is lost when you delete the app or change devices, and we cannot recover it from our side. If you had a Google (Android) or Apple (iCloud) device backup, restoring from it may bring your data back, but this is not guaranteed.
Q. I didn't receive my ad reward.
A. Check your network connection and restart the app. If the problem continues, contact us with the time it occurred.
Q. I was charged but didn't receive my purchase.
A. Send us your App Store receipt and we will resolve it.
Q. I want to delete my account and data.
A. Game data is stored only on your device. Deleting the app (or using the in-app data deletion function) deletes all of your game data, including purchased content, and it cannot be recovered. No separate request is needed.
Last updated: October 28, 2026